WDC Local Services

WDC Local Services – Hikurangi District
Find details here about the services provided by Whangārei District Council that are relevant to residents in the Hikurangi area.

Rubbish and Recycling
Hikurangi Transfer Station
For larger items or if you do not receive a weekly kerbside collection, you can take rubbish, recycling and green waste to the Hikurangi Transfer Station.

Location:
Waro Drive, off King Street, north end.

Hours:
Monday to Friday: 8am to 1pm
Saturday to Sunday: 8am to 5pm

Costs:
General Rubbish
Standard 65L bag: $2.80
Small 35L bag: $1.80
Car boot: $20
Trailers: $45 per cubic metre

Vegetation
Standard 65L bag: $1.60
Car boot: $12
Trailers: $22.50 per cubic metre

Tyres
Car: $7
Truck: $22
4WD and light commercial: $18
Tractor: $38
Tyre on rim: add $2.50
Earthmover tyres are not accepted.

Miscellaneous
Whiteware: $7
CRT screens, TVs, computers: $26

Kerbside Collection
Residents can check their collection day, recycling rules, and missed collection information on the WDC website.
Kerbside services vary across Hikurangi and rural areas.

Animal Management
Dog Rushing or Attacks
There are between 450 and 500 reported dog attacks or rushing incidents each year in the Whangārei district.
Report any dog attack or rushing incident to WDC Animal Management on 09 430 4200.
If you have been bitten or skin has been broken, seek medical attention immediately.

Stray Animals
If the animal belongs to a neighbour, speak with them first.
If the issue cannot be resolved, contact WDC on 09 430 4200.

Roaming Dogs
Roaming dogs can intimidate people, harm animals, scatter rubbish and create traffic hazards.
If a dog is menacing or dangerous, WDC may issue warnings, infringements, prosecute, classify the owner, classify the dog, or impound the dog.

Wandering Stock
Stock on public roads is a serious safety issue.
Report wandering stock to 09 430 4200.

Dog Ownership Responsibilities
Dog owners must:
• register their dog
• microchip their dog
• provide exercise, shelter, food and clean water
• keep their dog under control
• use a leash in public places unless in a designated off‑leash area
• supervise dogs around children and strangers

For advice on dog behaviour or ownership, contact WDC or the SPCA on 09 438 9161.

Noise Control
Noise complaints are investigated by Armourguard on behalf of WDC.

If noise is considered excessive, a notice will be issued requiring the noise to be reduced.
The notice remains in place for eight days.
If noise continues, officers may return with Police and seize equipment.
Equipment may be returned once costs are paid, but ongoing issues can lead to permanent confiscation.

Common complaints include loud music and alarms.
Excessive noise is defined under the Resource Management Act 1991.

Water Services
Residents can report:
• water leaks
• water outages
• sewer overflows
• blocked stormwater drains

Contact WDC on 09 430 4200.
Water testing services are available through the WDC Laboratory.

Roading and Maintenance
Report issues such as:
• potholes
• slips
• blocked culverts
• streetlight outages
• damaged footpaths
• roadside vegetation problems

Phone 09 430 4200.

Parks, Reserves and Public Spaces
WDC maintains playgrounds, reserves, public toilets and community spaces.
Report broken equipment, fallen trees, graffiti or rubbish to 09 430 4200.

Local areas include:
• Hikurangi Domain
• Waro Limestone Scenic Reserve
• Hikurangi Skatepark

Building and Planning
Information and applications for:
• building consents
• resource consents
• LIM reports
• District Plan rules

These services are available through the WDC website or by contacting the Council.

Rates and Payments
Residents can:
• look up property rates
• check instalment dates
• make payments
• view penalties and remissions

All rates information is available on the WDC website.

Environmental Health
WDC manages:
• smoke and burning complaints
• food safety for local businesses
• swimming water quality
• air quality issues

Backyard burning rules and seasonal restrictions apply across the district.

Parking and Transport
WDC manages:
• parking rules
• mobility parking permits
• abandoned vehicle reports
• transport planning

Report abandoned vehicles to 09 430 4200.